Refund Policy
Return deadline:
Customers have 30 days from delivery to make a return.
Product Return Conditions:
Product Condition: To be eligible for reimbursement, the product must be returned in the condition in which it was received.
That implies :The product has not been used or altered.
The original packaging is intact, including the cardboard, protective film and all other packaging materials.
Return costs: Return costs are the responsibility of the customer.
Reimbursement Process:
After receipt and inspection of the returned product at our warehouse, the refund will be made to the original payment method used during purchase.
Exceptions:
Initial Shipping Charges: Initial shipping charges are non-refundable for undelivered, unclaimed, returned or refused packages, unless the error is ParfumFrance's.
In the event of an error on our part, the return costs will be reimbursed by ParfumFrance.
Return address :
Products must be sent to the following address for return:
ParfumFrance.com at LTM3
78 Avenue du Vieu Chemin de Saint Denis
92230 Gennevilliers, France
To note :
ParfumFrance.com is not responsible for packages lost or damaged in transit during returns
For any questions or for assistance with your return, our customer service is available to you at: contact@parfumfrance.club
Siret: 89290618100011 Intracommunity VAT number: FR20892906181
